Banking solutions
All services and products from a single source
At VZ Depository Bank, you can carry out all your essential banking transactions. You benefit from low-cost cards and can use the free-of-charge payment transactions and the digital services in the VZ Finance Portal. VZ Depository is a real alternative to your house bank: choose the fee model that suits your type of investments and trade in securities at particularly favourable rates. In order to avoid conflicts of interest, VZ Depository Bank does not issue its own financial products and does not earn money from brokering.

Accounts: the right account for your banking transactions
VZ Depository Bank has the right account for your banking transactions. Whether you wish to make payment transfers, invest assets or grow your savings, you get everything from a single source and more cost-effectively than at other providers. There's also a deposit guarantee for amounts of up to CHF 100,000 per client. If you don't yet have a savings or private account with VZ, open your account here. Or contact our free transfer service. We'll be happy to help you change banks.
Attractive interest rates
VZ offers attractive interest rates on your savings. Irrespective of whether you would like to transfer, invest or save money.
Selecting the right account
Whether you want to transfer, invest or save money, at VZ you will find the right account for your banking transactions at a low price.
- Private account: the basic account is ideal for salary payments, card transactions and payments
- Savings account: the right account for helping you meet your medium- to long-term savings goals
- Investment account: the settlement account for your securities account, investment consultancy and portfolio management mandates
- Current account: the account for processing your stock exchange order and, if required, your payment transactions
Protecting your deposits
Your deposits at VZ Depository Bank are protected up to a maximum amount of CHF 100,000 per customer. Deposits also include medium-term notes held in the name of the depositor at the issuing bank. In Switzerland, depositor protection is provided by esisuisse.
Conveniently order cash
Customers with an account at VZ Depository Bank can conveniently have cash in the required currency delivered to their home by mail. Call us on 058 411 88 88 to let us know the amount and currency you require, and you will receive your order within two working days.
- Choose from 60 different foreign currencies from across the world
- You can order a maximum amount of CHF 20,000
- Only bank notes can be sent (not coins)
- Delivery is within Switzerland
- Delivery times: Orders received by 12 noon on 058 411 88 88 will usually be delivered within two working days.
VZ Financial Portal: secure and transparent via e-banking
In the VZ Financial Portal, you can easily, conveniently and securely enter and manage your payments on your computer, tablet or phone. The online scanner helps you enter your payments. If the biller is registered with eBill, you can receive, check and directly pay all your invoices directly in e-banking.
Do you already use the e-banking solution VZ Financial Portal? Find out more here.
Find out every week about the latest developments in the financial markets:
Payment transactions: process all your payments quickly and at a low cost
The private account at VZ does not charge any fees and you can process all payments free of charge. You can withdraw amounts of up to 100,000 francs without giving notice within 31 days; for higher amounts, two months’ notice must be given. And thanks to eBill, you can receive and pay all your bills paperless.
Fees for payment transactions
VZ Depository Bank processes payment orders free of charge for its clients. Please note, however, that for domestic payments in foreign currency and for foreign payments (except SEPA payments) third-party fees may apply. Such charges will be passed on to the client.
SEPA payments in euros are free of charge
Payments in euros can be made easily and free of charge in over 30 countries using this payment method. SEPA payments are very secure because uniform standards apply to all financial institutions. The payment is credited to the beneficiary's account on the following bank working day at the latest, and there are no deductions for third-party banks.
Requirements for SEPA payments
- Payment in Euro
- The beneficiary country is a SEPA participant and the beneficiary's financial institution accepts SEPA payments
- Indication of the IBAN of the beneficiary
- Specification of the BIC (SWIFT address) of the recipient bank
- Shared fees (the beneficiary bears any fees of his bank)
- No messages are written in the payment order
If your payment meets all these requirements, VZ Depository Bank will automatically process it as a SEPA payment. If one or more conditions are not met, fees may be charged to you by the recipient bank or third-party banks.
eBill: easy online payments
With eBill, you receive and pay your bills in your e-banking easily and in a paperless fashion. eBill is:
- Easy: you no longer have to spend time typing or scanning payment details
- Secure: only trustworthy bills will be sent to you
- Fast: you approve bills with just a few mouse clicks
- Paperless: since paper bills are no longer required, you help protect the environment
Direct debits and standing orders
LSV+ direct debits are ideal for automatically recurring payments. In contrast to standing orders, you grant the person sending the bill authorisation to debit your account. This means the financial institution of the billing party can book the amount they are owed directly from your account at the agreed frequency. You are able to contest any debits within a period of 30 days. You can of course withdraw the authorisation to debit your account at any time.
For recurring payments with the same amount, recipient and frequency, the best option is a standing order or to use eBill.
Written payment orders
Use VZ’s multi-payment order to make a payment within Switzerland using a payment slip. To order multi-payment orders, simply call your advisor on 058 411 88 88 or send us an order by mail.
Security note: your payment orders should not be stored in a "normal" mailbox wherever possible. We recommend you put the envelope in a mailbox at a post office or hand it over at the counter. Your advisor will also happily accept any payment orders.
TWINT: Pay digitally with your mobile phone
With the TWINT app, you can make cashless money transfers in real time from one mobile phone to another in a way that is convenient, secure and cashless. VZ clients can use the VZ TWINT app free of charge.
Advantages
- Convenient and easy payment in online shops and at the checkout
- Send or request money from friends and colleagues in real time
- Convenient and cash-free payment of parking fees or public transport tickets
- Store client cards and collect loyalty points with each payment
How to pay using TWINT
- At the checkout: Open the app on your smartphone, activate Bluetooth and hold the device against the flashing TWINT logo. If there is no reader, open the app and point the camera of your smartphone at the QR code displayed.
- At vending machines: Open the app and point the camera of your smartphone at the QR code that the vending machine displays. If the vending machine has a TWINT reader, hold your smartphone against the flashing logo and follow the instructions displayed.
- Online: Open the app and point the camera at the QR code displayed in the online shop. Or enter the code that is displayed in the app.
Frequently asked questions
How can I use the VZ TWINT app?
To use the VZ TWINT app, you need to have a private account with VZ and a smartphone with the following functions:
- Current version of the VZ Financial Portal app
- Operating system iOS (version 13.0 or newer) or Android (Version 7 or newer)
- Swiss phone number
What are the costs of TWINT?
With a few exceptions, the VZ TWINT app is free of charge. Payments with the VZ TWINT app are always free of charge - irrespective whether you pay in a retail shop or send money to other TWINT users. In rare cases, third-party fees may be incurred, e.g. for cash withdrawals or ticketless parking.
How can I register?
Registration is easy: Download the VZ TWINT app in the App Store or via Google Play. When you open the app, you receive step-by-step guidance through the registration process. If you have any questions, our helpdesk will be at your disposal.
Can I use the app on several devices?
Unfortunately, it is not possible to use the app on several devices at once. To access the app from several devices, you must log in anew with your existing account on each device.
Can I deposit money to my VZ account via TWINT?
Yes. If you use several TWINT apps, please note that you must set one app as default for receiving and transferring money. Learn more here.
Can I use several TWINT apps?
It is possible to install and use several TWINT apps (such as TWINT Prepaid app and VZ TWINT app) on the same smartphone. If you have accounts with different banks, you can also install and use both TWINT apps. Please note that you must set one app as default for receiving and transferring money.
I forgot my TWINT PIN/my TWINT password. What do I do now?
You can reset your TWINT PIN using the "Forgot TWINT PIN?" function in the VZ TWINT app. You will be redirected to the VZ Financial Portal app and will need your e-banking access information. If you need help, please contact our helpdesk.
What should I do if I have a new mobile phone number?
Please contact our helpdesk.
What are the upper limits of the VZ TWINT app?
You can look up the currently valid limits directly in the VZ TWINT app under "Payment settings".
Find further questions and answers in the TWINT FAQ
General Terms and Conditions for the use of TWINT
QR invoices: simply scan and release the invoice
Paying bills is even easier with QR invoices: all the payment information is contained in the QR code. Simply scan the code, release the invoice, done.
Following a transitional period, the current red and orange payment slips will be replaced.
What you should know about paying QR invoices
What billers should know
VZ Financial Portal: all your account information at a glance
All cash and securities account managed by VZ are listed clearly in the VZ Financial Portal. You can access your account balances and movements at all times.
Do you already use the e-banking solution VZ Financial Portal? Find out more here.
Register here
Login Financial Portal
Find out every week about the latest developments in the financial markets:
Cards: the right card for your payments
As a customer of VZ Depository Bank, you can carry out card transactions at a low cost. You can order the VZ Debit Mastercard directly here.
VZ Debit Mastercard
The VZ Debit Mastercard offers all the functions of a Maestro card and much else besides. Whether you wish to withdraw money from an ATM anywhere in the world or make purchases in a shop, online or via mobile payment, the VZ Debit Mastercard will accompany you throughout your everyday life, and you’ll have full control over your spending at all times. VZ clients can use the VZ Debit Mastercard free of charge.
Order the VZ Debit Mastercard and benefit from these advantages:
- You can use Apple Pay, Samsung Pay or Google Pay to make contactless payments securely and easily without entering a PIN at the terminal or via your mobile wallet.
- Individual country settings (geoblocking) allow you to use your card securely worldwide.
- The 3-D Secure procedure enables you to use your card securely on the internet. Register for this in the debiX+ app. More on the debiX app
- Your account will be debited directly. This gives you full control over your expenses at all times.
As a VZ client, you can use our card services in the VZ Financial Portal. You can do the following online at any time:
- Block your card
- Order a replacement card
- Order a new PIN free of charge
- Adjust your spending limit
- Adjust the geoblocking so that your card can only be used in certain countries or regions

Factsheet VZ Debit Mastercard (PDF)
Terms and conditions of use for VZ Debit Mastercard (PDF)
Our customer service is available to deal with questions, emergency situations and card blocking requests around the clock, 365 days a year. You pay the normal telephone charges.
VZ Credit Card Visa Classic
With the VZ Visa Classic, you can make cashless payments conveniently worldwide. The credit card is welcome in over 43 million shops, restaurants, hotels, petrol stations and online stores.
- Worldwide: cashless payments and cash withdrawals at most ATMs in the respective local currency
- Insured: comprehensive protection in everyday life and when travelling
- Attractive bonus programme: collect Surprize points with every payment, which you can redeem for attractive rewards

Factsheet VZ Visa Classic (PDF)
Viseca’s customer service is available to deal with questions, emergency situations and card blocking requests around the clock, 365 days a year.
VZ Credit Card Visa Gold
With the VZ Visa Gold, you can make cashless payments conveniently worldwide. The credit card is welcome in over 43 million shops, restaurants, hotels, petrol stations and online stores. You also benefit from extensive advantages:
- Protected: attractive insurance benefits for everyday life and when travelling
- Worldwide: cashless payments and cash withdrawals
- Flexible: invoice by payment slip or direct debit
- Proven: worldwide 24-hour customer service in the event of loss, theft or misuse
- Secure: cyber protection for your credit card and bank account

Viseca’s customer service is available to deal with questions, emergency situations and card blocking requests around the clock, 365 days a year.
Find out every week about the latest developments in the financial markets:
Securities Custody Account: invest money safely and cost-effectively
Anyone wishing to trade on the stock exchange at fair conditions should maintain their securities account at VZ. Open a custody account now.
Customers can easily buy and sell securities, securely and at attractive conditions, as the transaction and securities account fees at VZ Depository Bank are significantly lower than at other providers. And even if you want to manage your securities account yourself, all retrocessions will be reimbursed to you.
Find out every week about the latest developments in the financial markets: