VZ phishing insurance

Comprehensive protection for your assets

Phishing attacks are becoming increasingly sophisticated and harder to spot. The financial consequences of just one successful fraud attack can be severe. VZ phishing insurance protects you against losses that may occur despite security measures and precautions.

VZ phishing insurance offers the following cover

Protect your VZ accounts and cards with VZ phishing insurance:

  • VZ debit card: unauthorised payments following a phishing attack
  • VZ TWINT: unauthorised payments or transfers following a phishing attack
  • VZ Financial Portal: unauthorised transfers or securities transactions following a phishing attack

Do you use any VZ credit cards? These are covered by the online account protection from the credit card provider Viseca.

How to take out VZ phishing insurance

You have the following options to take out VZ phishing insurance:

  • You choose this cover when you open your VZ Financial Portal.
  • You take out VZ phishing insurance later in the VZ Financial Portal under "Insurance".

Go to the VZ Financial Portal

What is phishing?

It refers to attempts to gain unauthorised access to a third party's assets via fake emails, websites, text messages or phone calls. Hackers don't attack banks or card companies directly, but rather their customers.

A successful phishing attack results in you revealing sensitive information such as your login details for online banking or debit card data. The hackers then initiate fraudulent transactions or payments.

Phishing is on the rise, including in Switzerland. The methods are becoming increasingly sophisticated, partly as a result of AI – from fake emails, text messages and phone calls to deceptively realistic websites.

How do couples benefit from the discount?

For couples living in the same household, the second person is insured free of charge. However, it's important that both individuals take out their own insurance policies. The premium is charged only once for both policies.

What steps should you take if you suspect you've fallen victim to phishing?

Please report any suspicions immediately to +41 58 411 88 88 (Monday to Friday, 8 am to 6 pm), contact [at] vzdepotbank.ch (contact[at]vzdepotbank[dot]ch) or via a message in the VZ Financial Portal.

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