ServiceNow Expands OpenAI Partnership to Bring Enterprise Workflows to ChatGPT

Description

(AWP Alliance News) - ServiceNow expanded its partnership with OpenAI to integrate AI models into enterprise workflows, cybersecurity and application development. A new ChatGPT plugin is available now, with enhanced capabilities expected by the end of 2026. Joint security capabilities are expected to enter early access in January 2027, with general availability planned for the second quarter of 2027. Voice-powered risk assessments are expected in the first quarter of 2027; Codex integration into AI Workflow Factory is expected in 2027. OpenAI plans to adopt its partner's platform across its operations, while ServiceNow plans to make ChatGPT Work and Codex available to all employees.

https://www.businesswire.com/news/home/20261028776113/en/

Disclaimer: This news brief was created using generative artificial intelligence. ServiceNow Inc. published the original content used to generate this news brief via Business Wire on October 28, 2026, and is solely responsible for the information contained therein.